Whether your voice communications needs are basic or complex, DMD Communications can partner with you to design a system that will improve your operations. Give us a call today.

DMD Communications delivers complete communications solutions. DMD provides integrated systems that expand your capabilities, increase your productivity and give you greater communication and network accountability.

Business Telephone Systems 

Today's new telephony technology provides many applications that both lower costs and improve revenue.  One example is voice over IP (VoIP), which routes voice calls over data networks, virtually eliminating long distance costs.  Computer telephony applications can greatly improve productivity in sales and customer service departments.  Reporting capabilities allow managers to track everything from telephone line usage to employee productivity.  DMD Communications can design a solution for your company that cost-effectively improves your operations.

• Quickly Route incoming Calls to Appropriate Employee or Department

• Improve Customer Service

• Lower Operating Costs

• Operate more efficiently and effectively

Messaging Solutions

DMD offers powerful yet flexible messaging solutions that help reduce costs in several ways.  For instance, voice mail systems greatly reduce phone tag and the overall number of outgoing calls by simplifying message taking.  Unified Messaging is a powerful tool that can centralize all incoming voicemail, e-mail and fax messages so they can be retrieved using a PC or phone, from any location.

• Alert Mobile Phones and Pagers of Messages with Out-Calling Functionality

• Increase Responsiveness of Sales and Customer Service Personnel

• Monitor calls to ensure important calls are not missed

• Record important calls and pass them to other staff for accurate information transfer

Wireless

In-facility wireless technology provides the power of a desk phone in a mobile handset, drastically increasing the accessibility of key personnel.  With features such as hold, transfer, conference and redial, wireless handsets greatly enhance productivity and customer satisfaction.  DMD Communications can design a wireless solution to fit both your needs and your budget. These solutions allow your business to operate at the highest level of efficiency for fast effective service to your clients.

Overhead Paging

Paging systems are often an overlooked element of a business communications system - but they provide an efficient and quick means to communicate with employees in areas where it doesn't make sense to install desk telephones, such as production, assembly, and shipping areas.  DMD Communications offers the best in paging systems and can design, install and maintain a system that fits your facility perfectly. Whether you want to alert your employees of break and work times or locate people within your facility paging systems can help you run your business at the highest level of efficiency. Another break though in paging systems is accomplished through IP allowing you to page at any of your facilities anytime day or night from where ever you are allowing you to locate people when you need them.